Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a site we cover? This page explains how to get in touch and what you can expect once you do.

The Best Way to Reach Us

Email is the most reliable way to contact our editorial team. We read every message that comes in and aim to reply within two working days. A short line on what your message is about — a bonus terms question, a correction, a partnership enquiry — helps us route it to the right person and get back to you faster.

What We Can and Can't Help With

We're a comparison and review site, not a casino operator, so there are limits to what we can do. Here's a rough guide:

• Questions about our rankings or reviews — happy to explain how we scored a particular site, why a bonus is listed the way it is, or why one option ranks above another.
• Corrections and outdated information — bonus terms, licensing details, and coin support at crypto casinos change often. If something on this site looks wrong or stale, we want to know and will check it.
• Content suggestions — if there's a topic, coin, or feature you'd like to see covered in more depth, tell us.
• Account, deposit, or withdrawal issues at a specific casino — these need to go directly to that casino's own support team. We don't hold player funds, process transactions, or have access to individual accounts, so we can't resolve disputes on a site's behalf.
• Partnership or editorial enquiries — if you represent a crypto casino or a related business and want to discuss working with us, introduce yourself and outline what you have in mind.

If you're weighing up where to play with crypto in the first place, our guide to trusted casinos outside GamStop is a useful starting point alongside the rankings on this site.

If You're Struggling With Your Gambling

If your message is about gambling that's become difficult to control — for yourself or someone you know — please say so when you write to us, and we'll point you toward appropriate support. You can also reach the National Problem Gambling Helpline directly at 1-800-GAMBLER, free and confidential, at any time. It's worth knowing that offshore crypto casinos often don't offer the same self-exclusion tools or player protections that state-regulated US operators do, so building in your own limits matters more, not less.

What Happens After You Send a Message

A real member of our editorial team reads and responds to every enquiry — we don't rely on automated replies to close out messages. Our usual target is two working days, though it can run a little longer during busier periods. If your enquiry needs input from a specific reviewer, we'll let you know if it's going to take extra time.

A Note on Accuracy

Crypto casino terms, licensing status, and bonus conditions shift regularly, and we rely partly on readers to help us catch changes we might have missed. If something we've published no longer matches what a site actually offers, telling us helps keep this site useful for the next person researching the same question. We appreciate every message that helps us stay accurate.

This site covers gambling content intended for adults of legal age only — 18+ or 21+ depending on the site and your state's rules. If your enquiry relates to age verification or eligibility at a particular casino, that site's own support team will have the final answer for your situation.